How to...

Reservations can be placed on an individual title or on a set of titles. When placing reservations on a set of titles, you can choose whether you want to reserve all titles in the set, or only some of them depending on which items become available first.

To place a reservation on an individual item:

1. Perform a search for the title you would like to reserve and view the record in full display.
2. Select the Place Reservation button. This button will only appear if a reservation may be placed on this title. A form will be presented for you to complete.
3. Enter your borrower ID and password if you are not already logged in.
4. Select the location from which you would like collect the item.
5. Select the item you would like to reserve. You can choose from the following:
   • Any copy from any location.
   • Any copy from a specific location and collection.
   • A specific copy.
6. Select an expiry period or enter a specific expiry date. Your reservation will be automatically cancelled if not satisfied by this date.
7. Enter any notes you would like to include then select the Continue button.
8. You will be advised if there are any charges or problems with your reservation. If the reservation is successful you will see the status of your reservation which includes your current rank in the waiting list for the title.

To place a reservation on a set of items:

1. Perform a search for titles you would like to reserve. If you retrieve a more than one record, your result set will be displayed in brief display.
2. Browse through your page of retrieved records and mark the checkbox for titles you would like to reserve.
3. Once you have selected all the titles you would like to reserve on the current page, select the Reserve Selections under the options menu. If your search has retrieved less than 30 records, you may also select the Reserve All button if you would like to place a reservation for all the titles in your result set.
4. The reservation form will be displayed. Any titles you are unable to reserve will be displayed at the top of the form, followed by the list of titles included in this reservation.
5. Enter your borrower ID and password if you are not already logged in.
6. Select the location from which you would like collect the item.
7. Select the number of titles you would like to have allocated you to to satisfy this reservation. For example, you may have performed a search for titles on a particular subject and would like to borrower just one of the items retrieved but don't really care which one. You would just like to have the first one available. In this case, select 1 from number of titles required. You can however also place a reserve on all the titles by choosing the All titles option.
8. Select an expiry period or enter a specific expiry date. Your reservation will be automatically cancelled if not satisfied by this date.
9. Enter any notes you would like to include then select the Continue button.
10. You will be advised if there are any charges or problems with your reservation. If the reservation is successful you will see the status of your reservation which includes your current rank in the waiting list for the title.
11. If you decided to proceed, details of your reservations will be displayed. This includes your current rank in the waiting list for each title.

If you are unable to find the item you are looking for in the local catalogue, you can place a request for an Interlibrary Loan (ILL) from another library. Some charges may apply for some requests.

If you are unable to find the item you are looking for in the catalogue and you would like the library to purchase it, you can make a purchase request for an item not in stock (please note that a charge will normally apply for this service).

If you want to make a suggestion for an item that the library might like to think about purchasing for general lending stock, you can make a purchase suggestion (please note that there is no guarantee that the item will be purchased and if purchased, any suggested titles will not automatically be reserved for you, so please keep an eye on the 'New books' section of the catalogue home page and remember to place a reservation for the title, if it comes in).

You will need to provide your Library Card Number and PIN to use these services.

You can setup an alert profile online at any time using the facilities provided in My Library. Please refer to the Alert profiles help page for information on how to create and update your alert profiles.